StatusHub Integration
Slack
Slack is a powerful platform that makes the communication inside the team easier and faster. StatusHub is built to communicate issues and incidents to the end users. Linking these two systems allows your team to get timely notification alerts right into their Slack channel increasing efficiency and saving time. Time becomes precious during service disruptions
About Slack
Slack is the collaboration hub that brings the right people together with all the right information and tools to get work done. You can communicate with your team on a set of channels, share files and images in a real time. Slack is a more interactive alternative to email, founded in 2014 it grew quickly and become the fastest-growing business application in history.
STATUSHUB AND SLACK INTEGRATION OVERVIEW
The StatusHub and Slack integration allows you to improve collaboration and reduce MTTR with real-time messaging and simplified communication for your team. When an incident, maintenance event or platform alert is created in StatusHub a message instantly appears in your selected Slack channel. Getting all notifications in an accessible single place for messaging help everyone save time and collaborate together.
Technical Overview of Slack Integration with StatusHub
The integration works with “Incoming WebHooks” Slack app.
There are 2 different forms of notifications. “Compact message” contains:
Hub name
Incident name
Incident body (description)
Regular notification will provide detailed info, including:
Hub name
Incident name
Incident body (description)
Time of incident update
Incident start time
Elapsed time
Incident status
Incident title
Incident update information
Group
Service status